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WESTERN PEAK SUPPORT

We're here to help.

​Need a hand with your broadband, equipment or account? Contact our local team or log in to create a support ticket.

Chat with us on WhatsApp​

Opens a private WhatsApp conversation.

CHOOSE THE RIGHT ROUTE

How can we help?

WhatsApp is a direct way to contact Western Peak. You can also log in to create a support ticket.
Customer Portal

Log in to create a support ticket. Send a written request to our support team.

Contact Western Peak

For general enquiries or if another route works better for you.

OPTIONAL QUICK CHECKS

A few things to check

These checks may help. If you're still having trouble, contact us.
Power

Check that your router and Western Peak equipment have power.

One device or all?

Check whether the issue affects one device or several.

Wi-Fi coverage

If the problem happens in one room, note where you're having trouble.

COMMON QUESTIONS

Support, made simple

A few quick answers before you contact us.
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